Extended Warranty

24 Month Extended Warranty : 

In addition to the manufacturer warranty, Original Grain, Inc. offers an extended two year (twenty-four month) warranty covering damage of watch hands, dial, date box, and watch movement. If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge.  The purchased warranty will cover a single replacement watch, damaged parts, links, clasp, and/or pins at any time during the 24 month period from when the warranty was purchased.

The purchased extended warranty can be redeemed once for a single replacement watch or repair during the extended warranty coverage period.  The replacement watch received will be under the Company’s regular manufacturer’s warranty unless an additional twenty four month extended warranty is purchased.

Any replacement watch will need to be insured by purchasing another two-year extended warranty. 

When the extended warranty period lapses or to purchase an additional extended warranty refer to the Purchase Extended Warranty Form here: 

What is NOT covered under the Extended Warranty: 

• Damage to the crystal, bezels/case, watch case, watch strap/links or bracelets 
• Damage resulting from lack of care, accidents, improper handling and/or normal wear and tear such as scratches, scuffs, and cracks. 
• Water damage unless the product is marked water-proof. 
• Any watch or bracelet that was not originally purchased directly from Original Grain, Inc. or an authorized Original Grain, Inc. wholesaler. 
• Damaged caused due to unauthorized repair service.
• All other factors not due to defects in material or workmanship.
• Extended warranty cannot be purchased on final sale items or discontinued watches. 
• Theft or lost packages

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