In order to be eligible for a warranty, your item must have been delivered within the past year.
Any warranty submissions after the 12-month manufacturer's period are subject to repair and/or replacement fees.
Please click HERE to send an email to the Customer Support team to begin the process!
To make your claim go faster, please be sure to do the following:
- Under "Type of Inquiry", please select "Warranty Claims", then the type of warranty you are submitting for (either watch warranty, bracelet warranty or repairs outside warranty period).
- Include any photos or videos that show the problem
- Include original order number or purchaser's name and email address
- Provide as much detail about the issue as possible