Return Policy

We hope that you are completely satisfied with your purchase. If for some reason you are not satisfied, any brand-new product can be returned for a refund within 14 days of delivery or you have up to 30 days to receive store credit or an exchange (subject to price differences).

If you purchased from an authorized retailer, please refer to their Return Policies since we do not accept returns for refunds purchased from other locations.

Please note: All returned items must be in 'new' or 'unused' condition and still include their original packaging.

Your return will not be accepted (or restocking fees will apply at the discretion of the seller) if:

• It has been worn or taken out of original protective plastic
• You have attempted to reassemble a broken watch 
• Watch is broken due to wear and tear
• It is a free promotional item (such as a bracelet or key chain)
• It is an engraved item

If you live within the United States, please click on the link below to start your refund process.

https://returns.originalgrain.com/

If you live outside the United States, please click on the link below to start your refund process.

https://www.originalgrain.com/pages/international-returns