What is the extended Holiday Return Policy?

Eligible items purchased on or after Thanksgiving Day (November 28, 2019) through Christmas Day (December 25, 2019) qualify for the Extended Holiday Return Policy below:

• For a Refund
  • Deadline to request an RMA# is January 8, 2020
• For an Exchange/Store Credit
  • Deadline to request an RMA# is January 25, 2020

• Extended Holiday Return Policy does not apply to:
  • Final Sale Items
  • Engraved Watches
  • Free Promotional Items
  • Orders placed prior to November 28, 2019 - subject to normal Return Policy
  • Orders placed after December 25, 2019 - subject to normal Return Policy

If you live within the United States, please click on the link below to start your return process.

**We provide a return shipping label for ease of return but the return shipping label cost is deducted from the total refund/store credit amount. 

https://returns.originalgrain.com/

If you live outside the United States, please click on the link below to start your return process.

**All international return shipping costs are the responsibility of the customer. We do not provide a return label to ship the item back but we also do not deduct any return shipping label fees from the refund/store credit amount. 

https://www.originalgrain.com/pages/international-returns