Eligible items purchased on or after November 1, 2020 through December 24, 2020 qualify for the Extended Holiday Return Policy below:
- For a Refund
- Deadline to request an RMA# is January 8, 2021
- For an Exchange/Store Credit
- Deadline to request an RMA# is January 25, 2021
- Extended Holiday Return Policy does not apply to:
- Final Sale Items
- Free Promotional Items
- Orders placed prior to November 1, 2020 - subject to normal Return Policy
- Orders placed after December 24, 2020 - subject to normal Return Policy
- All engraved watches can be returned for a refund to the original method of payment by January 8th, 2021 or for an exchange/store credit by January 25th, 2021 with a $35 restocking fee.
If you live within the United States, please click on the link below to start your return process.
**We provide a return shipping label for ease of return but the return shipping label cost is deducted from the total refund/store credit amount. https://returns.originalgrain.com/
If you live outside the United States, please click on the link below to start your return process.
**All international return shipping costs are the responsibility of the customer. We do not provide a return label to ship the item back but we also do not deduct any return shipping label fees from the refund/store credit amount.