Eligible items purchased on or after November 1, 2023, through December 25, 2023, qualify for the Extended Holiday Return Policy below:
- For a Refund
- Deadline to request a return is January 10th, 2024
- For an Exchange/Store Credit
- Deadline to request a return is January 25, 2024
- Extended Holiday Return Policy does not apply to:
- All engraved watches and rings can be returned for a refund to the original method of payment by January 10th, 2024, or for an exchange/store credit by January 25th, 2024, with a $35 restocking fee.
- With your watch return, please include the Free Gift with the purchase with your order. Any orders sent back without the free gift in its original plastic packaging will receive a $15 charge deducted from the amount to refund.
If you live within the United States, please click on the link below to start your return process.
**We provide a return shipping label for ease returns https://returns.originalgrain.com/
If you live outside the United States, please click on the link below to start your return process.
**All international return shipping costs are the responsibility of the customer. We do not provide a return label to ship the item back but we also do not deduct any return shipping label fees from the refund/store credit amount.