DOMESTIC U.S. ORDERS:
If your order is eligible, you can place the order for your exchange right away using the Instant Refunds Voucher that is sent to you once your exchange request is approved. Orders ship within 1-2 business days of being placed via the shipping method you select.
You have 14 days from the day the exchange is approved to send back the original item using the return label we provide, or you will be invoiced for the full amount.
Click HERE to start your Domestic U.S. Exchange.
Once your original order arrives at our facilities, please allow 5-7 business days to process the exchange. Due to international shipping times, exchanged items could take up to 10-20 business days to arrive once we ship them out.
Click HERE to start your International Exchange.